Customer service

We at Pelster's welcome any questions or comments because we believe that only together can we make our products even better.

Depending on the number of our requests, our response may take up to 48 hours. Our team is available Monday to Friday between 8 a.m. and 5 p.m. We are working on your request and will get back to you as soon as possible.

For further information, please take a look at our general FAQ page or at the individual products.


Telephone: +49 2505 930970-0

contact form

Contact us via the contact form or by email to